Follwells Blog

Not convinced? Well, recently, we helped Norma, from Bradwell, sell her house and move into her dream retirement apartment – right opposite her friend! For over three months, she hadn’t heard from her existing agent - not even a courtesy call with an update. We were happy to offer her immediate advice and take on her property.

Four weeks and 14 viewings later, we were negotiating an acceptable offer for Norma.

Here’s what she had to say:

“Follwells made the whole process easy and stress free and the whole team were so helpful and friendly. They really understood my motivation to move and joined in my excitement for the next chapter in my life.”

 So, here are what we think are the top five incredible benefits of using a full-service estate agent rather than a cheaper online alternative:

Property expertise

Follwells is a family owned and run firm with over 25 years experience, operating in and around Market Drayton and Newcastle-under-Lyme. We know the local property market inside and out, offering reliable valuations and professional surveys across Staffordshire and Shropshire.

DIY agents are notorious for overvaluing properties and disappointing sellers. In a recent survey by, over 70% of properties had to be reduced in order to sell when valued by an online agent . When we value a property, we take into account lots of factors that may affect the value, and our local knowledge and affinity to the area helps to ensure we don’t get it wrong.


Marketing Services

We think the mark of a good estate agent is how they showcase your property to achieve maximum impact and exposure. We advise you how best to present your home to appeal to buyers before producing a full colour brochure, including flattering wide-angle images and a detailed floor plan. We also list on all the major property portals, boosting your house to a Featured Property within the first 28 days with the option of a Premium Listing – the more people who see your property, the better!


Viewing and Sales Chasing

Unfortunately, you’re usually on your own with DIY agents when it comes to viewings, which can be scary and extremely stressful. Selling your house through a local estate agent will give them the responsibility of arranging viewings and making sure the entire sales process runs smoothly (we qualify buyers). They will follow-up on any viewings and, if the buyer isn’t interested, get constructive feedback about the property.

Our team pride themselves on maintaining communication with both buyers and sellers, ensuring you receive regular updates and are always aware of the next steps. You want to know what’s going on, right?


Skilful Negotiators

Allowing your estate agent to handle your negotiating, rather than trying to do it yourself will ensure you achieve the best price for your property. You will never get full sales potential with a DIY agent, as they are paid up-front fixed fees, so have no incentive to push for a higher price – does that sound like the best way to achieve a sale?

At Follwells, we only receive an after-sales commission, meaning we’re motivated to negotiate with the prospective buyer and get the best possible price for your property. If your sale doesn’t complete, we don’t get paid!

Hassle-free selling

Our team strives to make your selling experience as stress-free as possible, from the initial valuation right up until you receive the keys to your new home. We understand that selling your property can be overwhelming at times, and you want to enjoy this exciting experience, don’t you?

As a full-service agent we take the pressure off and expertly handle everything, so you and your family can celebrate your move and embrace the possibilities a new home offers.


Thinking of selling your property? Speak to a member of our team to arrange a free valuation.